Appraising Your Team   Course Overview This highly practical two day programme helps participants to develop and improve the skills necessary to carry out effective appraisals.  The workshop introduces/reminds participants of the principles and skills necessary for effective objective setting and appraisal interviewing.   Designed For   Managers/Supervisors/Team Leaders who are responsible for conducting the appraisals of their direct reports and for setting team and individual objectives.  It is also invaluable for HR staff who are responsible for counselling staff or managing/administering the performance management processes.     Objectives   By the end of this course you will be able to: Understand the important role of the appraisal within the organisation Recognise the need for solid preparation and thought in the setting of objectives with staff members Recognise the importance of preparation for the appraisal interview Conduct an open and constructive appraisal interview, taking into account the appraisee's input and needs Feel more confident about writing up appraisal documentation Be aware of the importance of ongoing performance management   Course Content Welcome & ‘signposting’ q       Domestic details q       Comfort Zone q       Objectives – Individual and workshop q       Key Phrases   Benefits and potential pitfalls of appraisal   Overview of the Appraisals procedure: q       Events & timescales q       The documentation   Preparation q       Prepare yourself q       Prepare the Appraisee  q       Prepare the Environment   Evaluating Performance q       Specific versus vague q       Case study   Communication Skills q       Questioning Skills q       Active listening skills q       Body language q       Constructive feedback   Dealing with Conflict q       Breaking the behaviour spiral q       Transactional analysis     The appraisal discussion q       The environment (recap) q       Welcome & putting at ease (cover and practise) q       The review stage of the appraisal discussion q       The explore stage of the appraisal discussion q       The agree stage of the appraisal discussion q       SMART objectives q       The role plays (continued)   Agreeing the way ahead (continue role plays)   Writing it up   Discussion, action plans   What Can You Expect? A supportive, participative and enjoyable learning environment Practical use of the company’s performance management templates and documentation is a key component of the course Participants will be awarded a certificate on successful completion of the course