Successful Meetings(1 day) Course Overview This course is designed to raise the awareness and skills of those who are involved in or running meetings in the workplace. Participants will learn how to conduct meetings to ensure they are productive and achieve their objective. Designed For All staff, supervisors and managers who regularly attend or chair meetings. It is particularly valuable to those who may be involved in managing teams, projects or departments. Objectives By the end of this course you will be able to: Recognise when a meeting is required Set up a meeting and develop an agenda Ensure appropriate behaviour in the meeting Keep the meeting focussed and productive Follow up with minutes and action points if necessary Course Content Welcome, objectives and expectations Lets have a meeting! The pros and cons of meetings Why do meetings go wrong? Different types of meetings In at the deep end Setting up the meeting The purpose of the meeting Choosing the right attendees Time and place Inviting attendees Agenda Writing an agenda Inviting contributions Preparing a briefing pack Making sure people get the information At the meeting Preparing the environment Getting underway Taking notes Agreeing actions Encouraging contributions Dealing with problems After the meeting Writing up minutes Circulating action points Following up individual issues Reviewing the effectiveness of the meeting Where do we go from here? Personal Action Plans To Do Lists What can the participants expect? A supportive, participative and enjoyable learning environment Participants will be awarded a certificate on successful completion of the course