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Customer Service Foundation
£17.62
Customer Service Foundation Self Study Module & Assessment Guide
Please note that you must order the correct number of guides for learners. 1 set of the material will be sent straight to your PC plus a licence for the appropriate number of learners it may be used with. If you order 1 copy to check that it's right for your needs, you must come back and re-order the correct number before using the material with greater numbers. The guides may only be copied to the maximum number of people you have purchased it for.
A really great way to make the most of your budget and to develop people without disrupting the workflow.
The introductory level of the Customer Service Self Study module includes:
- Coaches' Guide
- Recommended time scales for each activity
- Learning material
- Assessment test and marking guide
- First practical assignment and assessment guide
- Second practical assignment and assessment guide
- Successful completion certificate
All sent straight to your PC within 24 hours. Please read the Terms & Conditions of purchase before ordering.
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